• What you get: Better understanding of the challenge you are facing, its causes, consequences and potential solutions.
  • What you need: Basic knowledge of the problem and the different stakeholders involved as well as and an open mind to see the issue at hand from different perspectives.
  • What is next: With this depiction of the challenge you might opt either for a deeper analysis of the stakeholders or for an enriched description of the system and challenge. That is, you might go for the stakeholder analysis tools or the system analysis methods (like the Context Map or the Visual Story).